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How Takabajee Handles Your Personal Information

Your privacy is part of how we run this platform. When you open an account and move money through bKash, Nagad, or Rocket, we handle your data with care — what we collect, why we collect it, and how long we keep it is…

Account Data ProtectionPayment Info Handled SecurelyYour Rights, Clearly StatedBangladesh-Focused Support
Takabajee How Takabajee Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we operate. Here is what that looks like in practice across the four areas that matter most to your account.

Account Security

Your account is protected with password hashing and session controls. We flag unusual login activity and may ask you to re-verify via OTP before allowing access from a new device.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand platform usage. You can block non-essential cookies in your browser without losing account access.

Data Retention

We keep your account and transaction data for as long as your account is open and for a defined period after closure, in line with obligations that apply in your eligible region.

Your Rights and Requests

You can request a copy of your data, ask us to correct inaccurate records, or request deletion of your account. Submit these through live chat or email and we will confirm receipt.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to know what data we hold, request a correction, or ask us to delete your account information, our support team handles these requests directly. Reach out through any of the channels below and mention that your query is a privacy request so it gets to the right person quickly.

Live Chat Start a chat from the platform and tell us it is a privacy request. Our team will pick it up and respond during support hours.
Email Support Send your request to our support address with your registered account details. We aim to respond within a few business days.
Account Settings Some data preferences — like communication opt-outs — can be managed directly inside your account settings without contacting support.

Common Questions About Your Privacy

Straight answers to what people actually ask about how their data is handled on this platform.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data each time you access the platform.

We share only what payment processors need to complete your transactions. We do not sell your personal data. Any sharing is limited to what is necessary to run your account.

Account and transaction records are held for a period after closure as required by applicable rules in your eligible region. We do not keep data longer than necessary.

Contact us via live chat or email with your registered account details and state it is a data access request. We will confirm receipt and respond within a few business days.

Yes. Submit a deletion request through live chat or email. We will process it in line with our retention obligations and confirm once your data has been removed where permitted.

Non-essential cookies can be blocked through your browser settings at any time. Session cookies needed to keep you logged in will remain active while you use the platform.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.